Return a Product
need to return a product? we're here to make it easy
RETURN
EXCHANGE
PLEASE FILL OUT THE RETURN FORM BELOW
-RETURN/EXCHANGE POLICY
Returns
You have 60 days from the original receipt date to return any new, unused items for a refund. If an item has been heavily used or damaged, the product will not be eligible for return or a refund. Before installing any products, verify fitment to ensure that items are not damaged during installation in a vehicle that they don't fit in.
Affirm
There is a 6% restock fee on all orders paid with Affirm.
Exchanges
If you need to exchange an item, place a new order for the correct item and return the original using our standard return process, as stated in the previous paragraph. Exchanges are treated as a return; there is no need to wait for the return to be completed before placing a new order. Once we receive your returned product, we will refund your original purchase minus the shipping fee.
Return shipping costs
The customer is responsible for all return shipping costs. There are no exclusions to this policy. For domestic customers only, a pre-paid return label is available for purchase. A link will be provided in your RMA email. Packages with insufficient postage will be refused. We will email you a return label if we made a mistake.
COMMONLY ASKED
questions
GENERAL RETURNS
You have up to 60 days from receiving your product to make an exchange or return. See details above.
There is no restock fee to return a product unless paid by Affirm. Products must be new/unused and in the original packaging.
If an item has been heavily used or damaged, the product is not eligible for return or a refund.
You will not get the sale price on any new replacement purchases. The only exception to this policy is if you find that it does not fit your vehicle within seven business days of receiving the product, we will offer a refund and honor the sale price on the replacement item.
REFUNDS
Please allow 1-2 business days for us to process your refund once we receive it. Once it has been processed, please allow 3-5 business days for the refund to be applied to your credit card or PayPal account.
Once a refund has been processed, please allow 3-5 business days for the refund to be applied to your credit card or PayPal account. There is nothing we can do to speed up the refund applying to your account - the banks control this delay. There is no need to call to check on the status of the refund if you have received the confirmation email. If you do not receive the refund to your account after five business days, please contact us, as there may be an issue.
If your return is received past the 60-day RMA period you will get a store credit.
SHIPPING CHARGES
Since the original shipping charges were paid to the shipping company (USPS, UPS, FedEx) they are not refundable.
The customer is responsible for all return shipping costs. For domestic customers only, a pre-paid return label is available for purchase. Packages with insufficient postage will be refused.
